Retail

Shaping the Future of Retail with Technology

India’s retail sector is undergoing a major shift—driven by evolving consumer expectations, the rise of e-commerce, and rapid tech adoption. To stay competitive, retailers must reimagine customer engagement, optimize operations, and use data to deliver seamless, personalized experiences across channels.

At ITMTB, we help retailers harness emerging technologies—from AI to automation—to streamline operations, elevate the shopping journey, and build resilient, future-ready retail ecosystems.

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Landscape and Opportunities

  • $1.75 trillion Projected size of India’s retail sector by 2026, nearly doubling from $0.79 trillion in 2020.
  • 11% Indian retailers currently leveraging AI, analytics, and intelligent search to boost efficiency and responsiveness.
  • 15% Retailers using customer data dashboards to enable smarter, faster, and more personalized decision-making.
  • 30% Retailers who modernized their tech stack reported higher sales, reduced inventory costs, and improved supply chain performance.

Technology as a Catalyst for Change

Designing Frictionless and Personalized Shopping Journeys

We help retailers implement AI-powered solutions—like generative AI and smart recommendations—to create tailored, intuitive shopping experiences across digital and physical touchpoints.

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Driving Growth through Smart Retail Platforms

Our teams build connected platforms that integrate POS, inventory, and CRM systems—ensuring operational efficiency, data visibility, and real-time responsiveness.

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Why Choose Us?

The journey through economic adversity and technological evolution is complex but navigable with the right technological partner. By embracing AI, data analytics, and sustainable practices, retailers can stay competitive and responsive to consumer needs. Connect with us to explore how our tailored IT solutions can help your retail business thrive in this new dynamic environment, ensuring your brand resonates with consumers more deeply than ever before.

Ready to Transform Your Business?

Join industry leaders already scaling with our custom software solutions. Let’s build the tools your business needs to grow faster and stay ahead.