AI strategy for business

AI strategy written by people who ship the agents.

Two-week executive diagnostic. An AI opportunity map ranked by ROI. A 90-day pilot scope you can hand to engineering. And if you want, we build it too.

For CEOs, COOs, and CXOs who need a roadmap that survives contact with engineering.

Trusted by

Wright Research
Arete Labs
Paterson Securities
The Business Research Company
The Indian Garage Co.
GlobalFair
Centre for Development of Advanced Computing
Aromathai Spa
Corewellness
Snuckworks Platforms
Fonepay
Wright Research
Arete Labs
Paterson Securities
The Business Research Company
The Indian Garage Co.
GlobalFair
Centre for Development of Advanced Computing
Aromathai Spa
Corewellness
Snuckworks Platforms
Fonepay

The problem

Most AI strategy decks die on contact with engineering.

1

Advisors who don't build produce recommendations that don't ship.

The typical AI strategy engagement produces a roadmap that looks sound in a board deck and falls apart when engineering asks: where does this agent get its data, how does it connect to our ERP, and who handles the compliance review? Strategy advisors who have never shipped an agent in production cannot answer those questions.

2

Build vendors who skip strategy produce agents that solve the wrong problem.

The typical custom AI build engagement starts with a brief, moves to a prototype, and delivers something technically functional that the business cannot adopt — because nobody mapped the workflow, the ownership, or the change management before the first line of code was written.

3

ITMTB does both — in the same engagement, with the same team.

Our diagnostic is written by engineers and architects who have shipped agentic AI in production — not by generalists with an AI toolkit. The roadmap we produce is technically validated before it leaves our hands. If you continue to the build, the same team carries the delivery risk.

What your peers are deploying

What industry leaders are doing with AI in 2025–2026

Named, public deployments — not generic case studies. Each section closes with the mid-market pattern we see in actual engagements.

JPMorganDeployed LLM Suite to 50,000+ employees across investment banking and wealth management — contract analysis, research summarisation, and compliance review. Cited by CEO Jamie Dimon in shareholder letters as one of the most extensive enterprise LLM deployments in financial services.
KlarnaAI assistant handles the equivalent workload of 700 full-time customer service agents. Handled two-thirds of all customer service chats in its first month — February 2024 public announcement.
Morgan StanleyAI-powered wealth management assistant deployed to 16,000+ financial advisors, built with OpenAI. Provides instant access to research, product information, and compliance documentation during client calls.
ITMTB pattern — Mid-market Indian banks: RBI Digital Lending compliance monitoring agents, vernacular customer support agents, fraud detection on transaction streams. Regulatory architecture is co-designed from the first sprint.
LemonadeAI handles straightforward claims end-to-end — document review, fraud check, settlement — in seconds. Extensively documented in their S-1 and earnings calls as a core operational differentiator.
TractableComputer vision for vehicle damage assessment from photographs, used by global insurers to replace manual adjusters on standard claims. Sub-minute assessment on clear-image submissions.
Global Tier-1 insurersAI-assisted underwriting decision support is in production at multiple Tier-1 insurers in Europe and North America — reviewing risk signals, flagging edge cases, and preparing recommendations for human underwriters while maintaining regulatory sign-off.
ITMTB pattern — Indian insurance: IRDAI-compliant underwriting decision support, IIB data reporting agents, claims automation. The compliance posture document is the first deliverable of the architecture sprint.
PfizerPfizerGPT — internal LLM deployment for research summarisation, clinical document review, and scientific literature analysis. Deployed across R&D and regulatory functions, announced 2023.
Recursion PharmaceuticalsAI-native drug discovery company (NASDAQ: RXRX). Foundation models trained on biological data identify novel drug targets — compressing discovery timelines that traditionally run 5–10 years.
Insilico MedicineA generative AI system designed novel drug candidate INS018_055 for idiopathic pulmonary fibrosis. Entered Phase II clinical trials — the first AI-designed drug candidate to reach this milestone (published in Nature Biotechnology).
ITMTB pattern — Pharma and CROs: formulation assistants built for CDSCO and FDA 21 CFR Part 11 audit-trail requirements, regulatory document automation, R&D literature agents. Compliance architecture is co-designed with regulatory counsel.
WalmartMultiple AI deployments across supplier negotiation agents, in-app shopping assistant, and store operations optimisation. Walmart has made AI a stated strategic priority with publicly documented investments across the retail stack.
AmazonRufus — AI shopping assistant trained on Amazon's product catalogue, customer reviews, and community Q&A. Launched in the US in 2024. Handles product discovery, comparison, and decision support natively in the app.
InstacartCaper AI smart carts with on-device AI, plus AI-powered search and recipe-to-cart agents. Instacart has published extensively on their AI product roadmap including agentic shopping flows.
ITMTB pattern — Quick commerce and D2C: dark-store inventory rebalancing agents, demand-forecasting on 10-minute SKU windows, dynamic-pricing agents for hyperlocal demand. Integrates with existing WMS and POS systems.
MaerskExtensive AI investments in container routing, predictive maintenance, and port operations optimisation — documented across investor materials, sustainability reports, and conference talks over 2022–2024.
DHLAI and robotics deployment across parcel sorting, predictive shipment risk, and last-mile optimisation. DHL Trend Research publishes annually on AI adoption progress across the logistics stack.
FlexportAI-powered freight orchestration — rate recommendations, documentation automation, and exception management. Flexport has positioned AI as a stated strategic differentiator in its platform and public communications.
ITMTB pattern — Our deployment: custom CNN for SKU identification across 100,000+ SKUs in 35 countries — 97% reduction in identification time, sub-3-minute lookup. Multi-site reconciliation agents and ERP integration (Dynamics 365, SAP) running in production.
KPMGKPMG Clara — AI-powered audit platform used in live engagements. Analyses contract terms, flags anomalies in financial data, and surfaces audit risks. Deployed at scale across KPMG's global audit practice.
Harvey AILegal AI used by Am Law 200 firms and Big 4 accounting practices for research, contract review, and regulatory analysis. One of the most widely adopted specialised legal AI systems in professional services.
EYEY.ai — enterprise AI platform announced in 2023 with a $1.4 billion investment. Deployed across audit, tax, and advisory practices for document analysis, research, and client-facing workflow automation.
ITMTB pattern — Mid-market professional services: month-end close reconciliation agents (GL ingestion → variance report), audit working-paper preparation, GST and international tax research agents. Pattern is typically agentic RAG over historical files and regulatory sources.

What we deliver

What a two-week diagnostic produces

Four documents, not a slide deck. Scored against your specific business model, tech stack, and regulatory posture.

01

AI opportunity map

Every workflow candidate scored on ROI potential × implementation feasibility × regulatory risk. Ranked. Scored against your specific business model and tech stack — not a generic framework.

02

Priority workflow shortlist

The 3–5 workflows with the best risk-adjusted return and the clearest implementation path. Each entry includes: data requirements, integration surface, agent pattern, and estimated production timeline.

03

Build / buy / partner recommendation

Per workflow: should you build custom, configure an existing platform, or partner for a specific capability? We have no platform to sell. The recommendation is independent.

04

90-day pilot scope

A scoped, de-risked first phase you can hand to engineering — or to us. Bounded objective, defined success metrics, go/no-go checkpoint. A plan engineering can actually execute, not a vague roadmap.

Why ITMTB

Strategy from people who've shipped — not slideware.

We own the build risk if you continue with us

When the diagnostic produces a pilot scope and you choose to engage us for the build, we carry the delivery risk. One team from diagnostic to production — not a handoff to a separate team who never read the strategy document.

Recommendations are technically vetted, not abstract

Every roadmap item is validated against real integration surfaces — your ERP, your data infrastructure, your existing APIs. Recommendations that cannot survive contact with your tech stack do not go in the document.

We have shipped the patterns we recommend

The agent workflows we recommend are ones we have built in production — not patterns from a Gartner report. If we recommend multi-agent orchestration for your risk reporting, it is because we have shipped one.

Proof

Strategy that became code that shipped.

Three ITMTB engagements — each starting with a diagnostic, each shipping in production.

Supply chain

Problem

A global supply chain leader needed to identify 100,000+ SKUs across 35 countries without manual lookup — a process taking up to 3 weeks per reconciliation cycle.

Approach

Architecture sprint identified a custom CNN with a serverless inference layer as the right pattern. Data pipeline scoped, compliance posture mapped, edge cases documented before a line of build code was written.

Outcome

97% reduction in SKU identification time. Sub-3-minute lookup per item across 35 countries. Running in production.

Read more

Risk intelligence

Problem

A global intelligence and risk consulting firm needed to compress 3-day third-party risk analyses — document discovery, financial review, regulatory checks, synthesis — without adding headcount.

Approach

Architecture sprint determined four specialised AI models in orchestration was the correct pattern. Each model handles one domain; outputs synthesised by a final reasoning layer.

Outcome

Analyses that took 3 days now complete in under 1 hour with minimal human input. Running in production.

Read more

Managed services

Problem

ITMTB needed to scale its own managed services operation without linear headcount growth. Incident triage and routine remediation were the primary bottlenecks.

Approach

Architecture sprint mapped 40+ incident categories and remediation patterns. Orchestrik agents built to triage, execute routine remediations, and escalate with full context.

Outcome

Technology support effort reduced by over 90%. Orchestrik now operates as a standalone AI operations platform.

See Orchestrik

For a different intent

Already know what to build?

Two-week architecture sprint → production agent build. No strategy track needed.

See Agentic AI Services

Governance & risk

AI governance, addressed from day one.

Governance is scoped to risk, not applied uniformly. We document the posture per workflow — not a blanket policy.

Regulatory posture (India)

RBI Digital Lending, SEBI, IRDAI, IIB, DPDP consent, CDSCO / FDA 21 CFR Part 11 — documented and designed into your AI architecture from the first sprint, not retrofitted.

Model risk management

Every recommended AI system includes: non-determinism monitoring, audit trail requirements, escalation paths, and acceptable-outcome distributions for regulated decisions.

Vendor lock-in

We surface lock-in risk in every build / buy / partner recommendation. Where vendor dependencies are unavoidable, we document the exit path and portability of your data and models.

Readiness assessment

Not sure if you're ready yet?

Take the Agentic AI Readiness Assessment before booking the diagnostic. Six dimensions — data infrastructure, process maturity, technical compatibility, organisational alignment, regulatory posture, and change management — in three minutes. Instant report.

Take the assessment

Ready to Transform Your Business?

Join industry leaders already scaling with our custom software solutions. Let’s build the tools your business needs to grow faster and stay ahead.

FAQ

What CXOs ask before engaging

Further reading

Agentic AI vs Automation — A CXO's Guide

Agentic AI vs Automation — A CXO's Guide

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What Decision Makers Should Know About Agentic AI in 2025

What Decision Makers Should Know About Agentic AI in 2025

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Solution Architecture using Agentic AI

Solution Architecture using Agentic AI

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Agentic AI Pilot Success

Agentic AI Pilot Success

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Agentic AI in Hospitality: Use Cases & Impact

Agentic AI in Hospitality: Use Cases & Impact

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Unleashing Agentic AI: Supply Chain, Fintech and Pharma

Unleashing Agentic AI: Supply Chain, Fintech and Pharma

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