Agentic AI services

AI agents in production, not pilots.

We design, build, and operate production agentic AI systems — computer vision across 100,000+ SKUs in 35 countries, research agents collapsing 3-day analyses to an hour, managed services automation with 90%+ effort reduction.

Built for Indian regulatory compliance from the architecture phase.

Trusted by

Wright Research
Arete Labs
Paterson Securities
The Business Research Company
The Indian Garage Co.
GlobalFair
Centre for Development of Advanced Computing
Aromathai Spa
Corewellness
Snuckworks Platforms
Fonepay
Wright Research
Arete Labs
Paterson Securities
The Business Research Company
The Indian Garage Co.
GlobalFair
Centre for Development of Advanced Computing
Aromathai Spa
Corewellness
Snuckworks Platforms
Fonepay

Selected work

Agents we've shipped, outcomes we've measured

Three production deployments across supply chain, risk intelligence, and managed services.

>90%

Reduction in technology support effort

Orchestrik deployment — managed services

We built and deployed Orchestrik agents into our own managed services operation — triaging incidents, executing routine remediation, and escalating with full context. Support effort reduced by over 90%.

See Orchestrik
97%

Reduction in SKU identification time

Custom computer vision — global supply chain leader

Computer vision system identifying 100,000+ SKUs across 35 countries. Sub-3-minute lookup per item, built as a custom convolutional neural network with serverless inference — running in production.

Supply chain work
3 days → 1 hour

Third-party risk analysis turnaround

Research agent — global intelligence and risk consulting firm

Four AI models orchestrated to automate third-party risk reports — document discovery, financial analysis, regulatory checks, and synthesis. Analyses that took 3 days now complete in under an hour.

Case study

What is agentic AI

Agentic AI vs RPA vs traditional ML — one screen

Most misbuilt AI projects fail at this distinction. Here is where each category stops.

RPA / Rule-basedTraditional MLAgentic AI
TriggerFixed rule or scheduleBatch data or API callMonitors context, self-triggers on goal state
Decision-makingPre-defined decision treeStatistical model outputMulti-step reasoning across tools and data sources
AdaptabilityBreaks on new inputs — needs reprogrammingRetrain required for distribution shiftIn-context adaptation; escalates novel cases to humans
Failure handlingError + haltSilent degradationAudit trail, rollback, human escalation paths built in

Agentic AI systems combine an LLM reasoning engine with access to tools, APIs, and data sources. The agent plans a sequence of steps toward a goal, executes them, checks its own output, and iterates — without a human prompting each step. What distinguishes production deployments from demos is test coverage, observability, audit trails, and rollback paths built in from the start.

What we deploy

Agentic AI use cases by industry

Named workflow types we build and operate in production. Each industry has its own regulatory posture, data integration surface, and failure modes.

Banking & Fintech

  • Compliance monitoring — RBI Digital Lending, SEBI
  • Fraud detection on transaction streams
  • Tech-stack audit agents for due diligence
  • Portfolio analytics for capital markets
Explore

Supply Chain & Logistics

  • Computer vision for SKU identification at scale
  • Multi-site inventory reconciliation
  • Demand forecasting agents
  • ERP integration — Dynamics 365, SAP
Explore

Insurance

  • AI underwriting decision support
  • Claims automation
  • IRDAI compliance + IIB data reporting
  • Cloud-native core insurance infrastructure
Explore

Life Sciences

  • Formulation assistants — CDSCO + FDA 21 CFR Part 11
  • Regulatory document automation
  • R&D research agents
  • Clinical and research data pipelines
Explore

Retail & D2C

  • Personalisation engines
  • Demand forecasting and inventory agents
  • Returns and fraud detection
  • Last-mile delivery optimisation
Explore

Hospitality

  • Guest concierge agents
  • Revenue management agents
  • Ops and maintenance routing
  • Booking-system orchestration across channels
Explore

Professional Services & Accounting

  • Month-end close reconciliation agents
  • Audit working-paper preparation
  • Tax research — Indian GST + global
  • Engagement-letter drafting and review

Quick Commerce

  • Demand-forecasting on 10-minute delivery SKUs
  • Dark-store inventory rebalancing
  • Dynamic-pricing for hyperlocal demand
  • Delivery-failure triage agents
Explore

How we architect agents

Four deployment patterns — and when to use each

Picking the wrong agent architecture is the most common source of failed agentic AI projects. Here is how we evaluate each pattern before the build starts.

Single-agent + tools

Use whenBounded task within one decision domain
Avoid whenMulti-step workflows crossing system boundaries
Our deployment — Tax research agent — retrieves, analyses, and drafts across jurisdictions in one run

Multi-agent orchestration

Use whenWorkflows where specialists must hand off: research → analysis → drafting → review
Avoid whenWhere a single agent with tools would suffice — coordination overhead is real
Our deployment — Third-party risk (4 agents): discovery → financial analysis → regulatory checks → synthesis

Agentic RAG

Use whenDecisions requiring citation of source documents; compliance and audit contexts
Avoid whenOpen-ended generative tasks without a retrievable ground truth
Our deployment — Compliance monitoring across RBI Digital Lending circulars — cited, traceable answers

Decision-support + HITL

Use whenRegulated decisions (credit, claims, clinical) requiring human sign-off
Avoid whenHigh-volume, low-stakes tasks where a human-in-loop creates a bottleneck
Our deployment — AI underwriting decision support — prepares recommendation, flags edge cases, human confirms

What production means

Production agents need more than a prompt

Most agent demos are not production systems. The gap between a working demo and a monitored, compliant, rollback-capable production deployment is where most agent projects fail. Here is what we build in from the start.

01

Deterministic test harness

Non-deterministic agents are tested against golden-trace replays and expected-outcome distributions before go-live. Every agent has a test suite that validates the decision path, not just the final output.

02

Observability + tracing

Every agent call captures span, latency, token count, tool calls made, and intermediate reasoning steps. We instrument before go-live, not after an incident.

03

Audit trail

Regulator-grade log of inputs, outputs, and decisions — retained per the applicable framework: RBI, IRDAI, FDA 21 CFR Part 11. Not optional in regulated industries.

04

Rollback paths

Every production agent can be disabled or rolled back to the last known-good configuration without disrupting the underlying operational system.

05

Non-determinism monitoring

Drift detection against expected outcome distributions. Alerts fire when behaviour shifts outside acceptable bounds — treated as a production incident, not an accepted limitation.

How we build

A three-step engagement model

No open-ended retainers. Every engagement starts bounded, ships production-grade, and includes a warranty period.

01

Architecture sprint

Two weeks, fixed price. We identify the right agent pattern — single-agent, multi-agent orchestration, or hybrid with human-in-loop. We scope data access, integration surface, and failure modes before writing a line of agent code.

02

Production build

Agents that operate inside your infrastructure — ERP, SaaS, legacy APIs — with monitoring, audit trails, and rollback paths. Production-grade code, not a prototype. Tested for non-deterministic behaviour before go-live.

03

Operate & improve

Post-go-live monitoring with edge cases logged and models updated. Non-deterministic behaviour tracked against expected outcomes. 4–8 week warranty period included.

Regulatory posture

Compliance built in from architecture, not retrofitted

Generic AI platforms cannot carry Indian regulatory context out of the box. We architect for it from the first sprint.

RBI Digital Lending + SEBI

Fintech agent deployments aligned with RBI Digital Lending Guidelines and SEBI cybersecurity circulars from the architecture phase, not retrofit.

DPDP consent + data residency

Indian enterprise agent deployments built around DPDP consent requirements and Indian data residency from the outset.

IRDAI digital transformation

Insurance agent workflows designed against IRDAI directives and IIB data reporting mandates.

FDA 21 CFR Part 11 / CDSCO

Life sciences automation built for FDA Part 11 audit trails and CDSCO compliance requirements.

Public sector data sovereignty

Government and public-sector deployments architected for data residency, classification handling, and audit posture.

For a different intent

Still scoping where AI fits in your business?

Two-week executive diagnostic + AI opportunity map for business leaders.

See AI Strategy for Business

Readiness assessment

Not sure where to start?

Our readiness assessment identifies the right entry point for your organisation — which workflows are ready, which need infrastructure work first, and what a bounded pilot looks like. Six dimensions, three minutes, instant report.

Take the assessment

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FAQ

Frequently asked questions

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